Customer Service
At Multimedia Games, the Network Operations Center is committed to providing exceptional customer service and support utilizing the utmost level of professionalism, technical expertise, and knowledge to ensure 100% satisfaction for each and every customer. Our goal is to ensure continuous business operations for all of our customers within the Production environment and provide timely resolution to issues when they arise. That’s why our Network Operations Center is staffed round the clock – 24/7, 365 days a year – with dedicated on-call support of advanced issues.
Our Network Operations Center can be reached by calling the global support line at 1-888-362-4427, or by submission of the form below.
Access Customer Service Portal
To Request access to the customer service portal, send an email request to portal@mm-games.com
Access Technical Documents
To request access to the technical documents, send an email request to nocstaff@mm-games.com